Contact Us

Leanves customer support center

What are the requirements for becoming a member?

To fully leverage the benefits of our membership, we recommend setting up free accounts on both Discord and TradingView. Here’s how each platform enhances your experience: Discord Account: By joining our Discord channel, you'll gain access to personalized support, have the opportunity to request specific research, receive our daily and weekly insights, and engage in discussions with other members. The interactive and community-driven environment on Discord greatly enriches the membership experience. TradingView Account: A TradingView account is essential for us to grant you permission to use our exclusive indicators. This platform is integral to accessing and utilizing the full range of our financial analysis tools. While a Discord account is highly beneficial for community engagement and additional support, it's not mandatory for accessing our main site. You can still enjoy a substantial portion of our content and services without it. However, a TradingView account is necessary to access and use our indicators effectively
Where is Leanves available?

Leanves is accessible to all TradingView users, ensuring a broad reach within the trading community. However, it's important to note that our availability is subject to certain jurisdictional limitations. These restrictions are based on varying regulatory landscapes across different regions. Additionally, be aware that our service areas may change over time due to evolving regulations and business strategies. We recommend staying updated with our latest availability information on our website or through our customer support.
Do you have customer support?

Absolutely! We are dedicated to offering excellent support to our customers. If you have any inquiries or require assistance, please don't hesitate to contact us via email at support@leanves.com. Our committed support team aims to respond quickly and efficiently, ensuring that your experience with our services is both smooth and satisfying.
Can I get a discount?

Definitely! We offer discounts on our 3-month and annual subscription plans, providing great value for longer commitments. Additionally, we frequently run special promotions throughout the year. To ensure you don't miss out on these exclusive deals, we recommend following us on Twitter, Discord and subscribing to our Newsletter. This way, you'll always be in the loop about our latest offers and updates!
What payment methods do you accept?

We offer a variety of payment options to accommodate your needs. You can make payments credit cards, and PayPal. This flexibility ensures that you can choose the most convenient and preferred method for your transactions with us.
Do you have a Newsletter?

Yes, we do! Our newsletter is a valuable resource for keeping up with the latest in crypto/stock research and insights. We publish it weekly, offering a consistent flow of information and updates. This regularity ensures that you stay informed with the most current and relevant market analyses and trends. Be sure to subscribe to stay connected with our latest research and developments!
Do your tools have alerts?

Absolutely! Our tools are designed to integrate seamlessly with TradingView's services, which include the capability for users to set up personal alerts. This means that with our tools, you can easily create custom alerts tailored to your specific trading strategies and preferences. This feature is designed to keep you informed and responsive to market changes, enhancing your trading experience.
Is there an option to try out your tools before I commit to a subscription?

Certainly! We understand the importance of experiencing our tools firsthand before making a commitment. That's why we offer a 7-day free trial, which requires a credit card upon registration. This policy is in place primarily to deter scammers and ensure a secure trial experience for genuine users. We believe this trial period provides ample time for you to explore and evaluate the capabilities of our indicator. After the trial, you can confidently decide whether to subscribe for a longer term based on your experience.
What is your policy on issuing refunds

Due to the digital and immediate-access nature of our product, we are unable to offer refunds once a purchase has been made. We encourage our users to fully utilize our 7-day free trial to evaluate the tools before making a subscription decision. This trial is designed to help you understand the features and benefits of our product, ensuring that you can make an informed choice before committing to a purchase.